Refund policy

30-day return period

You may request a return within 30 days after receiving your order. Contact hello@littlejoeblue.com before sending anything back.

Eligibility

To qualify for a return, the item must be unworn, unused, and in the same condition in which it was received. Include the order number or other proof of purchase. Because every shirt is produced on demand, we review each request before authorizing a return.

Return instructions

Approved returns will receive instructions and the correct return destination by email. Do not send merchandise to an address shown on a shipping label or to our fulfillment partner without authorization. Unauthorized returns might not be accepted.

Unless an item arrived damaged, defective, or incorrect, the customer is responsible for approved return-shipping costs. Original shipping charges, if any, are not refundable.

Damaged, defective, or incorrect items

Inspect the order when it arrives. If an item is damaged, defective, misprinted, or incorrect, contact hello@littlejoeblue.com promptly with the order number and clear photographs of the item and packaging. We will review the issue with our fulfillment partner and provide an appropriate replacement or refund when approved.

Exceptions

Gift cards and personalized or specially customized products cannot be returned unless they arrive damaged, defective, or incorrect. Sale items are final sale unless otherwise required by applicable law.

Exchanges

We do not process direct exchanges. After an approved return is completed, place a new order for the preferred size, color, or design.

Refunds

We will notify you after an approved return or claim has been reviewed. Approved refunds are issued to the original payment method. Please allow up to 10 business days after issuance for the bank or card provider to post the credit. If more than 15 business days have passed since approval, contact hello@littlejoeblue.com.

Cancellations and address changes

Orders enter production quickly. Contact hello@littlejoeblue.com immediately if a cancellation or address change is needed. We cannot guarantee changes or cancellations after production begins.